Terms & Conditions

These Terms of Use govern access to and use of all websites, applications, online platforms, retail operations, and related services provided by S. Rays, Inc. and its affiliated entities operating under the Shady Rays brand. The term “Services” refers collectively to all products, digital content, customer support functions, promotional activities, and other experiences made available through the company’s physical and online channels.

By visiting, accessing, or using any portion of the Services, users acknowledge that they have reviewed and accepted these Terms in their entirety. Individuals who do not agree with these conditions should discontinue use of the Services immediately. Continued use of the Services following any updates or revisions to these Terms constitutes acceptance of those modifications.

Any disagreement, controversy, or claim connected to the Services may be subject to a dispute resolution process that can include informal discussions, mediation procedures, and binding individual arbitration where permitted by law. Users agree that disputes will generally be resolved individually rather than through class actions, consolidated proceedings, or representative claims. Additional details regarding arbitration procedures, filing requirements, and any available opt-out rights are outlined within the applicable dispute resolution provisions maintained by the company.

The Services are intended only for individuals who are legally permitted to enter binding agreements under the laws of their jurisdiction. In most cases, users must be at least eighteen years of age or the legal age of majority applicable where they reside. Individuals who do not satisfy these requirements are not authorized to use the Services.

The company reserves the right to revise, update, suspend, or replace portions of these Terms at any time and without prior notice. Changes become effective once published through the appropriate company channels, including the website or associated platforms. Users are encouraged to review these Terms regularly to remain informed of any modifications that may affect continued use of the Services.

Certain features may require account registration. When creating an account, users agree to provide accurate, current, and complete information and to keep that information updated when necessary. Users are responsible for safeguarding their usernames, passwords, and other login credentials and accept responsibility for activities conducted under their accounts. If unauthorized access or suspicious account activity is detected, users should notify the company promptly so appropriate action can be taken. Accounts that violate these Terms, remain inactive for extended periods, or present security concerns may be suspended or terminated at the company’s discretion.

All content, materials, and technology associated with the Services, including trademarks, logos, graphics, product designs, text, software, videos, images, and other intellectual property, remain the property of Shady Rays or its licensors and are protected under applicable intellectual property laws. Users receive only a limited and revocable right to access and use the Services for personal and non-commercial purposes. Any unauthorized copying, reproduction, distribution, modification, resale, or commercial exploitation of content is prohibited unless expressly permitted in writing.

The company also respects intellectual property rights belonging to others and may respond to valid notices of alleged infringement in accordance with applicable copyright and trademark laws. Properly submitted complaints regarding unauthorized use of protected material may be reviewed and addressed through designated reporting procedures.

Users agree to engage with the Services only in lawful and responsible ways. Activities that interfere with platform operations, compromise system security, misuse company content, introduce harmful software, attempt unauthorized access, impersonate other individuals, or violate applicable laws are strictly prohibited. Violations may result in account restrictions, removal of content, termination of access, or additional legal remedies where appropriate.

Some Services may involve optional participation in marketing communications, promotional programs, text messaging services, referral initiatives, or email notifications. Users may manage communication preferences or unsubscribe from certain non-essential communications at any time, although standard carrier charges or messaging fees may apply depending on the user’s mobile provider and service plan.

The company may monitor platform activity and user interactions when reasonably necessary to maintain system integrity, improve service performance, investigate misuse, enforce policies, or comply with legal obligations. This may include cooperation with law enforcement agencies or regulatory authorities where required by law.

Product listings, inventory availability, pricing, specifications, and promotional offers may change without prior notice. Although reasonable efforts are made to maintain accurate information across all platforms, occasional typographical errors, image variations, pricing discrepancies, or inventory inaccuracies may occur. The company reserves the right to correct such issues, adjust pricing, modify descriptions, limit quantities, or cancel affected orders when necessary.

Prescription eyewear products and related optical services may be subject to additional verification requirements, including the submission of valid prescription details. Customers are responsible for ensuring that all prescription information provided is accurate and complete before processing. Due to the customized nature of these products, certain prescription-related purchases may not qualify for cancellation or return once production has begun, except where required by law or covered under applicable policy exceptions.

The Services may contain links or references to external websites, applications, or resources operated by independent third parties. These external services are not controlled by Shady Rays, and the company is not responsible for their availability, content, policies, or business practices. Users access third-party platforms at their own discretion and risk.

All Services are provided on an “as available” and “as is” basis without guarantees or warranties of any kind, whether express, implied, or statutory. The company does not guarantee uninterrupted access, continuous functionality, complete accuracy, or absolute security of the Services. To the maximum extent permitted by law, liability for damages, losses, or claims arising from use of the Services is limited, and certain remedies may be restricted accordingly.

Users agree to defend, indemnify, and hold harmless Shady Rays, its affiliates, officers, employees, partners, and service providers from claims, liabilities, expenses, or damages resulting from misuse of the Services, violation of these Terms, or infringement of the rights of others.

Circumstances beyond reasonable control, including severe weather events, technical outages, labor disputes, governmental actions, transportation disruptions, cyber incidents, natural disasters, or other force majeure events, may impact operations, shipping, or service performance. In such situations, delays or interruptions may occur without creating liability for the company.

These Terms are governed by the applicable laws identified by the company and interpreted in accordance with those legal standards. If any portion of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Any disputes not subject to arbitration procedures will generally be resolved through the courts designated by the company under the applicable governing law provisions.

These Terms, together with related policies concerning privacy practices, warranties, returns, promotions, and other operational guidelines, represent the complete agreement between users and the company regarding access to and use of the Services. They replace any prior discussions, understandings, or agreements relating to the same subject matter and establish the framework governing the relationship between the user and the brand.